a step-by-step guide to successful talent onboarding.

Onboarding is about so much more than making a good first impression: it's how you lay the groundwork for a solid, long-lasting working relationship with your new colleague. When a new-starter feels like they're part of the team, gets what the company is all about, and knows their worth it's like magic – they're pumped to come to work and they treat the business like it's their own.

But, here's the kicker: if onboarding goes south, it's like leaving your business stranded on a financial and competitive island. With one study showing 17% of new starters leave in the first week, 17% in the first month, and 15% in the first six months, those first few weeks are crucial. After all, you don’t want to invest all that time (and money) finding the perfect fit, only to risk it all.

It’s crucial for all managers to design and implement a successful onboarding process. This isn't just about paperwork and training: it's about making your newbies feel at home, getting them into the groove of your company culture and vibe, and setting them up for success – both personally and in terms of their contribution to the business. 

Read on for our step-by-step guide to help you build a robust onboarding process that sets the stage for long-term success and employee satisfaction.

1. remember: first impressions count.

First impressions are lasting impressions. Craft a memorable welcome for new hires, whether through personalised welcome kits, team introductions, or a warm company-wide greeting. Positive first experiences set the tone for a lasting connection with your organisation.

2. onboard, don’t train.

Shift your mindset from mere training to comprehensive onboarding. While training focuses on skills, onboarding encompasses the broader aspects of integrating employees into your company culture. Introduce them to your company values, mission, and the collaborative spirit that defines your workplace.

3. keep it human.

Avoid turning onboarding into a robotic, paperwork-driven process. Infuse a human touch by assigning a mentor or buddy to guide new hires. Personal connections foster a sense of belonging, making the transition smoother and more enjoyable.

4. take your time

Rushing through onboarding is a recipe for disengagement. Dedicate sufficient time to cover all aspects thoroughly. Provide detailed insights into job responsibilities, company expectations, and the resources available. A well-paced onboarding ensures that new hires are fully equipped for success.

5. check in regularly

Continuous communication is key. Regular check-ins with new employees help address any concerns and ensure they feel supported. Encourage an open dialogue, allowing them to express their thoughts and share their experiences, creating a positive and collaborative work environment.

mum supports and collaborates with you to create an unforgettable candidate experience, from first contact to onboarding. Looking for a talent partnership that feels like an extension of your team? Get in touch.

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