the human cost of unpaid wages: how broken promises impact lives.
There seems to be an alarming trend in recent months where people have been reaching out for support after finding themselves in incredibly difficult situations post-employment. Cases where enthusiastic, hardworking professionals have been hired by entrepreneurial employers who don’t have a solid financial plan in place, no genuine investment let alone cash flow and, ultimately, have no way to pay the people they’ve brought on board.
Initially, given the exciting pre-opening plans and buzz, everything seems promising. But when salaries don’t arrive on time, reality sinks in. One excuse follows another. The dream job turns into a nightmare. One person I spoke to last week is owed in the region of £10,000 after being let go unexpectedly - unpaid wages, holiday pay, and their notice period. That kind of financial hit isn’t just frustrating; its life changing.
Behind every unpaid salary is a real person, with real responsibilities, real dreams, and real struggles. And they deserve better.
More than anything, no one should have to go through this alone. As an industry, we need to keep talking about this supporting each other and pushing for change.
the financial strain: more than just missed pay.
When a salary isn’t paid it’s not just an inconvenience it can turn a person’s entire life upside down. Rent or mortgage payments don’t wait. Bills keep coming. Groceries, childcare, travel, all the everyday things we rely on become a source of stress. Many people in this situation are forced to dip into savings, take on debt, or borrow from family and friends just to get by.
And it’s not just about the here and now. A financial setback like this can have long-term effects. It can damage credit scores, delay major life plans, and make it harder to build back financial security. Some people, desperate to stay afloat, end up taking jobs below their skill level just to bring in money setting back careers they’ve worked so hard to build.
the emotional toll: stress, anxiety, and broken trust.
Beyond the financial impact, the emotional toll is just as significant. Imagine pouring your heart and energy into a new job, believing in its vision, only to be met with empty promises and, ultimately, silence when it comes time to be paid. It’s more than just frustrating, its deeply disheartening.
The stress of financial instability can lead to anxiety, depression, and even physical symptoms like sleepless nights and panic attacks. People in these situations often describe feeling trapped, isolated, and full of self-doubt. The confidence and excitement they had when starting their new role are replaced with exhaustion and fear about what comes next. Relationships suffer, motivation fades, and the weight of uncertainty becomes overwhelming.
holding employers accountable.
The sad truth is that there’s often little recourse for employees who find themselves in this position. Taking legal action can be expensive and time-consuming, and many businesses simply fold before they’re held accountable. It’s a system that too often leaves hardworking people out in the cold.
That’s why we need stronger protection and better regulations around hiring, financial transparency, and employer accountability. At the same time, job seekers should be encouraged to ask the right questions before accepting a role, making sure an employer is on solid financial footing before committing..
moving forward: support and recovery.
If you or someone you know has been through this, know that you’re not alone. It’s not your fault, and it’s more than OK to ask for help. Whether it’s seeking legal advice, financial guidance, or even just emotional support from friends and family, taking those first steps toward recovery is very important.
what to do if you’re owed unpaid wages.
If you find yourself in the difficult position of having wages withheld, know that you’re not alone and there are steps you can take:
communicate & document everything.
Reach out to your employer in writing, keep records of all conversations, emails, and payslips. Having clear documentation will strengthen your case.
seek legal advice.
You may be able to file a claim through an employment tribunal or small claims court. Speaking to a solicitor, a trade union, or organisations like ACAS www.acas.org.uk can help you understand your rights.
check your contract & know your rights.
Review your employment contract to understand your entitlements, including notice pay, holiday pay, and redundancy rights. The UK Government website and Citizen’s Advice can offer guidance.
raise awareness & speak up.
While legal action can take time, sharing your experience within your professional network or industry can help others avoid similar situations. Employers should be held accountable and transparency is key.
prioritise your wellbeing.
Reach out to friends, family, or professional support services to help manage the emotional impact.
suggested links.
ACAS
Citizens Advice
https://www.citizensadvice.org.uk/
GOV.UK
Hospitality Action