wellbeing at work: olajide alabi on why it’s crucial for successful business.

What’s the difference between mental health and mental wellbeing? The British Red Cross describes them as closely connected, explaining that poor mental wellbeing can have an impact on mental health.

“Good mental wellbeing doesn't mean that you're always happy. Or that you're unaffected by your experiences,” says Mind. “Having good wellbeing doesn't always mean that you don't have a mental health problem. You may live with a mental health problem, but have good wellbeing right now. Or you might not have a mental health problem, but be struggling with your wellbeing at the moment.”

This Mental Health Awareness Week (13-19 May 2024), we chatted to Olajide Alabi – Head of Wellbeing and Equity, Diversity, and Inclusion (EDI) at Turtle Bay and co-creator of SISU equality, equity, inclusion and wellbeing consultancy – to explore the meaning of wellbeing at work, why it’s so important, and how we can improve wellbeing for both our teams and ourselves.

what does ‘wellbeing at work’ mean to you?

Wellbeing at work is like nurturing a thriving garden: it's about cultivating an environment where every individual can blossom. It's not just about the absence of stress; it's about fostering a culture of support, growth, and fulfilment.

“[Wellbeing is] not just about the absence of stress; it's about fostering a culture of support, growth, and fulfilment.”

I've seen firsthand how prioritising wellbeing transforms both the workplace and people's lives. It's about providing the space for our teams to show up authentically, offering resources to support their mental, physical, and emotional health, and fostering an atmosphere where open conversations about wellbeing are encouraged and embraced.

“[Wellbeing is] a strategic imperative… highly engaged teams show 21% greater profitability”

Achieving wellbeing at work isn't just a feel-good concept; it's a strategic imperative. According to Gallup's State of the Global Workplace report, highly engaged teams show 21% greater profitability. This illustrates the tangible impact of employee wellbeing on organisational success.

why is wellbeing at work so important?

The importance of wellbeing in the workplace can’t be overstated. Engaged, healthy teams are the heartbeat of any organisation – not only do they drive productivity and innovation; they also contribute to a positive company culture and, ultimately, business success. When employees feel valued, supported and included, they're more likely to bring their best selves to work every day – leading to higher morale, lower turnover rates, and increased overall wellbeing.

“Engaged, healthy teams are the heartbeat of any organisation – not only do they drive productivity and innovation; they also contribute to a positive company culture and, ultimately, business success.”

Supporting employee wellbeing isn't just a nicety; it's a strategic investment. The Society for Human Resource Management (SHRM) estimates that the cost of replacing an employee can be as high as 200% of their annual salary. By prioritising wellbeing and creating a positive work environment organisations can reduce turnover rates and associated costs, while maintaining productivity.

where is hospitality doing well at this?

The hospitality industry is a hotbed of creativity when it comes to promoting wellbeing. We're not afraid to think outside the box and implement innovative initiatives that prioritise the health and happiness of our teams. From pioneering four-day work weeks to establishing mental health first aid workshops and appointing wellbeing champions, we're constantly pushing the boundaries to create supportive environments where our employees can thrive. What sets us apart is our ability to infuse everything we do with a touch of flair and imagination, making wellbeing an integral part of our brand identity.

“teams with high levels of psychological safety have better overall wellbeing”

This creativity isn't just for show; it yields real results. Research published in the Harvard Business Review shows teams with high levels of psychological safety have better overall wellbeing. This underscores the importance of fostering an inclusive and supportive environment where employees feel comfortable expressing themselves and taking risks.

where do we need to improve as an industry?

While the hospitality industry has made great strides in prioritising wellbeing, there's always room for growth and refinement. One area where we can improve is by fostering greater collaboration and knowledge-sharing among industry peers. By coming together as a collective force, we can pool resources, share best practices, and drive meaningful change that benefits us all. After all, when it comes to wellbeing, we're stronger together.

“One area where we can improve is by fostering greater collaboration and knowledge-sharing among industry peers… when it comes to wellbeing, we're stronger together.”

how can employers look after their teams’ wellbeing at work?

Policies are important, but they're just the first step. To truly prioritise wellbeing, organisations need to embed a culture of support and empathy into their DNA. Flexible working hours, parental leave policies, and mental health resources are all essential, but it's the equitable wellbeing initiatives that truly move the needle. By recognising and accommodating the diverse needs of our teams, we create an environment where everyone has the opportunity to thrive.

“By recognising and accommodating the diverse needs of our teams, we create an environment where everyone has the opportunity to thrive.”

how can people prioritise their own wellbeing at work?

For job seekers, it's crucial to do your homework on potential employers. Research their company culture, ask about their stance on work-life balance, and assess whether their values align with your own. Remember, you're not just looking for a job: you're looking for a supportive community where your wellbeing is valued. 

“For job seekers, it's crucial to do your homework on potential employers… For those already in a role, don't be afraid to set boundaries, take breaks, and seek support when needed.”

For those already in a role, don't be afraid to set boundaries, take breaks, and seek support when needed. Your wellbeing is non-negotiable; when you prioritise it, you're not just taking care of yourself: you're setting the stage for success.

At mum, wellbeing comes first. We know work greatly contributes to our mental and physical wellbeing – that’s why we strive to partner with responsible businesses that look after their people.

Want to find out how your business can be better? Hospitality Action offers Mental Health and Wellbeing Awareness Training for managers and employees.